My Selling Tools Option Missing - PayPal

GuidesPayPalWeb Development

Hey everyone,

For some reason the “My Selling Tools” option is now missing on my production account. Unfortunately the only way to get around this that I’ve come across is to access the required features directly. For example:

API Access:
https://www.paypal.com/cgi-bin/customerprofileweb?cmd=_profile-api-access

If you’ve got any other links that might be useful please let me know and I’ll add them.

10 comments

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  1. mgotlib

    Thanks for this, was looking everywhere, the instructions say: Navigate to My Selling Tools by selecting My Account > Profile > My Selling Tools, BUT THERE IS NOTHING IN MY NAVIGATION!!

    Must say, I started out by integrating Braintree payment system into my site, the whole process took me, one hour, maybe two. PayPal where I don't even process the payment on my own site has taken me days....documentation is plentiful, plenty shit...Braintree has been purchased by PayPal, hope they're not going to end up the same way...

    Mika

  2. Chris Owens
    In reply to mgotlib

    haha no worries. Yeah, PayPal's doco is terrible unfortunately.

  3. Casey Armstrong (@CaseyA)

    Yes, thanks for this. Was looking all over, but just needed the API link. :)

  4. Susan Taunton

    Thank you so much for this link! I searched and searched to no avail on the new PayPal site and was very thankful to finally find this via a Google on your blog. Much gratitude!!

  5. Felix Boehme (@fboehme)

    just got off the phone with paypal. this link is very useful – you'll find the selling tools there: https://www.paypal.com/webapps/settings/

  6. Connie Clark

    This page is helpful for finding out where things got moved to: https://www.paypal.com/businessexp/education?tabs=mapFaq

  7. Mike Prode

    Thanks..been looking everywhere for a while..this helps a lot.

  8. harryandjules

    EGADS! I've been looking all over for this. Bookmarked It Now! Thanks

  9. lucidapproach

    Thanks a lot Im not sure where that option went but ur a star :)

  10. Irenee

    I really need to leave this comment as a vote of thanks. I was staack the whole day! enjoy 2019